Sports betting should be entertainment with a budget set in advance, not a way to earn money or win back losses. Below: how to notice that you are losing control, and what tools for this are available in your bet365 account itself.
Signs it is time to stop
- You bet more than you planned in order to win back what you lost.
- Betting occupies your thoughts at work, at school or at home.
- You borrow money or use funds set aside for household needs.
- You hide from those close to you how much time and money goes on gambling.
- After a loss you feel irritable, anxious or want to top up your account straight away.
If two or more of these apply, it is worth taking a break and talking to someone you trust.
Control tools in your bet365 account
In the account settings section, the operator offers several restrictions that apply to both sports and casino:
- Deposit limit per day, week or month — a decrease takes effect immediately, an increase only after a delay.
- Reality check — a window that shows, at a set interval, how long you have been in the session.
- Time-out — the account is locked for a short period, from a day to a few weeks.
- Self-exclusion — access is closed for a long period, with no way to cancel it early.
21 years in Ukraine
bet365's general terms admit players from 18, but Ukrainian law sets the threshold at 21. We follow the Ukrainian rule: if you are not yet 21, do not sign up. We advise parents to turn on parental controls on devices their children use.
A few rules for your own bankroll
- Set a monthly amount before your first bet and do not deposit more than that.
- Do not bet when drunk, tired or in a highly emotional state.
- Do not treat Bet Credits and free bets as «free money» — they come with terms and deadlines.
- Take breaks: in-play betting draws you in especially quickly.
Who can help
In Ukraine, the PlayCity regulator's hotline is (0800) 100-065, and state self-exclusion via Diia applies at licensed casinos. Anonymous support is also provided by Gamblers Anonymous groups, which hold meetings in many Ukrainian cities and online. You can also turn to a psychotherapist who works with addictions, or ask bet365 customer support to close your account — the operator is obliged to carry out such a request.